Package Watch: parcels left, parcels taken

What it does

Svid describes every frame of the footage it watches, and Package Watch is a paid check over those descriptions on the cameras that see deliveries arrive. A single image of a person holding a parcel means nothing; a resident collecting their own box and someone quietly leaving with somebody else's look identical in a still. So the check judges recent frames together, and the sequence tells the story: the courier sets it down and leaves, or a person who doesn't look like staff or the recipient picks it up and walks. When either condition matches, the alert describes the parcel and anyone involved, with a link to the exact moment.

Lobbies, receptions and the gap in between

Apartment blocks take dozens of parcels a day, and the concierge, where there is one, isn't there for all of them. Offices are the same at lunchtime: a courier buzzes, someone waves them in, and a box sits on the reception desk for two hours. The stretch between delivery and collection is where parcels go missing, and it's precisely the stretch nobody watches.

The other half of the job is after the fact. When a resident says a parcel vanished on Tuesday, the answer is a search rather than an afternoon of scrubbing: footage in Svid is searchable in plain English, so a query like ‘person picking up a parcel in the lobby on Tuesday afternoon’ jumps straight to the moment.

What an alert looks like

Alerts land on screen and by email, with a JSON webhook available for anything you'd rather automate. One event fires one alert, and a re-fire within two minutes is recorded as the same event continuing, so a box sitting by the postboxes doesn't generate a pile of duplicates. It's a flag for a human; the clip attached settles what actually happened.

Where it runs

It's enabled per camera, so it watches the lobby and the loading door and ignores the gym. It reads RTSP feeds from your existing recorder, uploaded exports, or a live phone propped behind reception. A building with several entrances can keep those cameras in one folder and run the check across the whole folder in one action, and there's a fully on-prem appliance mode for sites where footage can't leave the network.

What it costs

The Store prices Package Watch from your own usage before you buy: your cameras, hours a day and watch level become a live figure shown as ‘+$X/mo at your usage’. It sits on a monthly subscription priced from your own usage with a $9 a month floor, derivation on screen at signup. The pricing section has the arithmetic.

Will every delivery set it off?

A parcel left unattended in an exposed spot is one of the two conditions, so yes, you'll hear about boxes sitting in the open. Most buildings treat that as the useful half: it's the prompt to move the parcel before the second condition ever applies, and re-fires within two minutes fold into one event.

Does it know whose parcel it is?

No. It judges what's visible: someone who doesn't appear to be staff or the recipient walking off with a box. The alert comes with the clip, and one glance settles whether it was the neighbour collecting for a friend.

Can it help after the parcel's already gone?

Yes. Live and recorded footage go through the same pipeline, so you can run the check over the recorded day, or skip straight to searching the footage in plain English for the moment the parcel left.